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You’ve seen us say on this website that an 800 number can do great things for your business. But you’re a person who likes to see quantifiable facts. We can’t blame you, and that’s why we’ve prepared the following set of reasons your company needs a toll free number TODAY.
Improve Customer Satisfaction: Customers like to know that they’re valued, and a toll free number demonstrates that. In fact, did you know that in 2005, having to call a company long distance for service was the top complaint from consumers?
Local or national, your business will grow with a toll free number: It’s been well documented that customers are more willing to call an 800 number than a local number. Local companies with toll free numbers do the best of everyone in terms of customer response.
Enhance your company image: Customers trust a toll free number – it says that the company is established and eager to serve.
A vanity phone number can get you remembered: Getting customers to remember your company when it comes time to purchase, is a business’s biggest challenge. That’s why you should pull out all the stops, and make sure you have a memorable vanity number: being the first phone number a customer thinks of can be a huge advantage to a company.
Establish trust:
Like ensuring customer satisfaction, a toll free number also inspires trust with the customer. After all, if you have a toll free number, it’s safe to say that your company is well established.
You don’t have to worry about moving your business: No matter how much your business grows, you’ll always have the same toll free number – that’s not the case with local numbers.
To sum up, toll free numbers are memorable, establish trust with your client, and can be a great way to build your business!
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